How-to Guides
Create a Case
How to start a new investigation
How to Create a Case
This guide shows you how to create a new case in IronCase.
Case creation may be restricted based on your role and department policy.
Steps
- Go to Cases in the navigation
- Click New Case
- Select the Case Type:
- Homicide
- Suspicious Death
- Officer-Involved Shooting
- Other Major Crime
- Enter initial information:
- Incident date and time
- Location
- Brief description
- Initial responding officer
- Click Create Case
What Happens Next
After creating the case, IronCase automatically:
- Generates a case number
- Creates the appropriate checklist for the case type
- Notifies assigned personnel
- Starts the Golden Hour timer (for applicable case types)
Assigning Investigators
If you're a supervisor:
- Open the new case
- Go to Overview tab
- Click Assign Investigators
- Select primary and secondary investigators
- Set priority level
- Click Save